COVID-19: At this time all of our offices are open.
COVID-19: At this time all of our offices are open.

Virtual Dentistry: What to Know

Particularly with the pandemic, it’s been more difficult for people to get to their regular appointments. Technology has had to adapt quickly to these changes. Virtual dentistry allows people to get an opinion from their Raleigh, NC dentist in the comfort of their own home. Tryon Family Dentistry offers virtual dentistry to help all of our patients get the care they need.raleigh, nc dentist

What is Virtual Dentistry?

Virtual dentistry is also called teledentistry. You can use your phone, tablet, laptop, or desktop computer for your virtual appointment. The setup is similar to that of using FaceTime or Skype to make a video call. We use a software called that’s completely HIPAA-complaint, so you can talk to your dentist with confidence.

About is free-to-use software that doesn’t require you to make an account to utilize it. It’s completely HIPAA-compliant and none of your personal data is saved. The connection is also encrypted while you’re on the call so that no one can access the conversation to get precious information.

Who is Teledentistry For?

You may think that virtual dentistry is only really used for people that aren’t going in public due to COVID-19. However, virtual dentistry can benefit almost anyone. If you’re immunocompromised or at home with a cold or other illness, virtual dentistry can help you avoid germs and getting other people sick.

Teledentistry is also a convenient option for those who are super busy. It can be hard to get into the office for an extra appointment just to discuss future treatment. A virtual consult is ideal for discussing things like a smile makeover or other cosmetic treatment with your dentist. They can talk to you about your goals and concerns, as well as your medical history, and help you get an idea of what the best treatment options are going forward.

Travel can also be a struggle, particularly if you rely on public transportation or someone to give you a ride. Virtual dentistry helps with this. If you’ve seen a dentist and gotten a recommendation for a treatment, we can also give you a second opinion over virtual dentistry. We’ll help you determine if this is the right option for you.

The Virtual Dentistry Process

To schedule a virtual appointment, you can call or select a virtual consult from the dropdown box for online scheduling. We’ll contact you about a time and get your appointment scheduled. A link will be emailed to you and you’ll simply click on that at your appointment time to enter a virtual waiting room. You’ll wait there until the dentist enters the conversation.

While is free to use, the dentist will charge a fee for their services. They can submit the claim to your dental insurance if applicable to see if it’s covered for you. Similar to a video call, you’ll discuss your issues with the dentist. They’ll determine a further course of action, including if you’ll need to come into the office for a further examination.

Virtual Dentistry at Your Raleigh, North Carolina Dentist

Ensure you can get the care you need with virtual dentistry. Call us or schedule a virtual consult online!

“I had neglected my dental care for over 20 years due to fear of the whole process. I took a leap of faith and went to this office and I am so glad I did. They understood my situation and moved forward without making me feel bad. It was an 8 month marathon of dental work. I had fillings, cleanings, wisdom teeth removed, an extraction and a wonderful implant put in. I was a hard patient to work with and the whole crew was nice to me every step of the way. Years from now when I still have my teeth I’ll have this place to thank. They fixed me up now and destroyed my fear of the dentist office for the future.”
- Jay P.
“Amazing office. The dentists here do great work. Replaced four of my front teeth with veneers and worked with me (for free) when the treatment plan didn’t go exactly as expected due to my chronic bruxism. They always explain what they’re doing, and why. I thoroughly trust this team with my dental care.”
- Jeff Wilson
“Wonderful service! Always very polite and professional. They make you feel very comfortable especially when your scared of the dentist. Will definitely keep going back!”
- stacey wells
“Love this place – I can’t recommend Tryon Family Dentistry enough! I’ve been coming to them for about 3 years and I’ve never even considered going anywhere else. The office is nice and the people are great.”
- Molly Katolas
“Another of our favorite patients, Jane, took the time to speak about our service and what it means to her. We truly do have the best patients and we very much appreciate each and every one of them.”
- Jane
“My dental assistant is Gloria, who is always super friendly, masterfully efficient and skilled, and amazing at answering all of my questions and anticipating anything out of the ordinary that Dr. Leo may need for his evaluation. Dr. Leo is my fabulous dentist who is also very friendly, skilled and efficient, takes whatever time is needed for my evaluation and questions, and provides honest assessment. He runs a high caliber business that has been consistently pleasant, remains way ahead of the technology, and the entire office is always extremely clean and bright. Highest regards and recommendations!”
- Jill Beavin
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2720 Lake Wheeler Road
Suite 125
Raleigh, NC 27603
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